1. Introduction
YALERIMA TECHNOLOGIES LIMITED ("YALERIMA", "we", "our" or "us") provides software development, web development, digital platforms, management systems, technology consulting and related digital services. This Privacy Policy applies to information collected through our website, including information submitted through contact forms, project request forms, communication channels and other features that may be made available from time to time.
By using our website or voluntarily providing information to us, you acknowledge that you have read this policy and understand the general purposes for which information may be handled. If you do not agree with this policy, please avoid submitting personal information through the website and contact us directly if you have questions.
2. Information We May Collect
The information we collect depends on how you interact with our website and services. We do not seek to collect information that is unnecessary for the relevant business purpose. Information may include details that you voluntarily provide when requesting information, discussing a project or communicating with our team.
- Name or contact person's name.
- Email address.
- Telephone or WhatsApp contact number.
- Company, organisation or institution name.
- Project subject, service requirements and project description.
- Preferred project type or technology requirements.
- Indicative budget information when voluntarily provided.
- Project or reference website URLs.
- Messages, questions, feedback and other correspondence.
- Information you voluntarily provide during a consultation.
3. Information Collected Automatically
Like many modern websites, certain technical information may be processed automatically when you visit the website. Depending on the hosting environment, browser and services used, this can include an approximate IP address, browser type, device type, operating system, referring page, pages viewed and general technical information required to deliver and secure the website.
Technical information may be used for website operation, troubleshooting, performance monitoring, security investigations, fraud prevention and general improvement of the user experience. We do not treat ordinary website analytics information as permission to sell your personal information.
4. How We Use Information
Information may be used for legitimate business and operational purposes, including:
- Responding to enquiries and messages.
- Understanding project requirements.
- Preparing quotations, proposals or project discussions.
- Providing requested services.
- Communicating about ongoing or potential projects.
- Maintaining business records.
- Improving our website and service delivery.
- Protecting our systems from abuse and unauthorised access.
- Meeting applicable legal or regulatory obligations.
- Investigating technical incidents where reasonably necessary.
5. Project and Client Enquiries
When you submit a project enquiry, the information you provide may be reviewed by authorised members of YALERIMA TECHNOLOGIES LIMITED for the purpose of understanding your requirements and responding to your request. We may retain enquiry information for a reasonable period so that we can maintain communication, maintain business records and understand previous discussions.
Submission of an enquiry does not automatically create a contract, client relationship or obligation to undertake a project. A formal project relationship may require a separate proposal, quotation, agreement, statement of work or other written confirmation.
6. Communications
If you provide an email address, phone number or other contact information, we may use it to respond to your enquiry, clarify requirements, discuss a project or provide information directly related to your request. We will not interpret the submission of a project enquiry as unlimited consent to unrelated marketing communication.
If you receive a communication from us that you believe is inappropriate or unrelated to your request, you may contact us and ask that the communication stop.
7. Cookies, Local Storage and Similar Technologies
Our website or connected systems may use cookies, local storage or similar browser technologies for essential functionality, preferences, authentication, security or performance. For example, an administrator portal may use browser storage to maintain a temporary authenticated session. Such information is different from a password and should not be treated as a substitute for secure account management.
Your browser may allow you to control or remove cookies and stored website data. Disabling certain technologies can, however, affect features that depend on them.
8. Third-Party Services
We may use reputable third-party technology providers for hosting, databases, authentication, analytics, email, communications, content delivery, security or other technical functions. These providers may process limited information according to the services they provide and their own applicable terms and privacy policies.
We aim to select services appropriate for the intended technical and business purpose. However, third-party infrastructure is not completely controlled by YALERIMA, and their independent policies may apply when you interact directly with their platforms.
9. Data Sharing
We do not intend to sell personal information submitted through our website as a commercial product. Information may nevertheless be disclosed where reasonably necessary to provide a requested service, operate our systems, comply with law, protect rights, prevent fraud, investigate security incidents or respond to lawful requests.
Where a project requires working with a specialised supplier, hosting provider, technical partner or other service provider, information shared will generally be limited to what is reasonably required for the relevant purpose.
10. Confidentiality
We understand that project discussions can contain commercially sensitive information. We take reasonable operational steps to limit access to client information to people who need it for legitimate business purposes. However, information transmitted through the internet cannot be guaranteed to remain completely confidential in every situation.
If a project requires formal confidentiality obligations, the parties may enter into a separate confidentiality or non-disclosure agreement. Such an agreement may establish obligations beyond those described in this website policy.
11. Data Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, accidental loss, misuse, alteration or disclosure. Depending on the system, these measures may include authentication, access controls, encrypted connections, database security policies, restricted administrative access and security monitoring.
No online service can honestly guarantee absolute security. Users should therefore avoid submitting passwords, private keys, financial credentials or other extremely sensitive information through ordinary website enquiry forms unless specifically instructed through an appropriate secure process.
12. Administrator and Internal Systems
Certain parts of our technology infrastructure may be restricted to authorised administrators. Administrative access may involve authentication tokens, session controls, role permissions and database security policies. Unauthorised attempts to access restricted systems may be logged, investigated and, where appropriate, reported to relevant authorities.
13. Data Retention
We may retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining client records, fulfilling contractual obligations, resolving disputes, protecting our systems and meeting legal requirements.
Retention periods can differ according to the type of information and the nature of the business relationship. Information that is no longer reasonably required may be deleted, anonymised or otherwise disposed of where practical.
14. Your Choices and Requests
Depending on applicable law, you may have rights concerning personal information we hold about you. You may contact us to ask about information associated with your enquiry, request correction of inaccurate information, ask questions about how your information is used or raise a privacy concern.
We may need to verify the identity and authority of a requester before completing certain requests. This helps prevent personal information from being disclosed to an unauthorised person.
15. Children's Privacy
Our website is intended primarily for businesses, organisations, institutions, professionals and general technology users. We do not intentionally design our business enquiry process to collect unnecessary personal information from children. If you believe that a child has submitted personal information in circumstances where it should not have been collected, please contact us so that we can review the matter.
16. External Links
Our website may contain links to external websites, social platforms, technology providers or other resources. Once you leave our website, the privacy practices of the external service may apply. We are not responsible for the privacy practices, security or content of websites that we do not operate.
17. Accuracy of Information
We rely on information supplied by users and clients to be accurate and current. When submitting a project request, you should provide information that is reasonably accurate and avoid intentionally supplying misleading information. If information changes during a project, please communicate relevant updates to the responsible YALERIMA representative.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal obligations or data practices change. An updated version may be published on this page with a revised effective date. Continued use of the website after an update means that the updated policy will apply to future website use to the extent permitted by applicable law.
19. Contact Us
If you have a privacy question, correction request, security concern or other information-handling enquiry, contact YALERIMA TECHNOLOGIES LIMITED using:
- Email: yalerimatechnologies@gmail.com
- Phone: +234 911 531 1509
- Phone: +234 707 438 3791
- Abuja office: Garki, Abuja, Nigeria
- Maiduguri office: Damboa Road, Maiduguri, Borno State, Nigeria
20. Final Statement
Privacy is an important part of responsible technology development. YALERIMA TECHNOLOGIES LIMITED seeks to collect information for understandable business and operational purposes, restrict access to information appropriately and improve the security of the systems we operate. This policy is intended to give website visitors and clients a clear general explanation of our information practices. Where a particular project is governed by a separate agreement, that agreement may contain additional privacy, confidentiality, security or data-processing requirements.